General Gun Discussion > Gunsmiths Corner

Can anyone offer the facts about mailing a gun back to S&W for repair ?

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SturmRugerSR9:
I believe I would have to go with the guys that say take it to a gun store, especially if they sell that brand, and let them ship it back for repair for you. They do things like this nearly every day. Get a receipt.

Cbmarine:
Several years ago at the advice of an FFL, I sent a firearm directly to a repair shop (not by USPS). The shop expressed surprise and indicated that I wasn't allowed to do that.  They repaired it and insisted on overnighting directly to me for $125. Lesson learned.

Ladian:
I’m a little late in replying, but I’ve had to ship my new S&W Shield back to the factory. It was about 8 months ago. They sent me prepaid shipping label to print, and I took it to FedEx. Once S&W received it, it took about 2-3 weeks, and it was shipped back. No issues.

Overall it was a happy experience.

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