Lot of veterans here, thanks for your service blue and gray (looked it up, great history lesson and patriotic to know a little about those who serve for us) and thank you every veteran and police officer here.
Man I'm sorry you had a bad experience, I have had zero problems and hope it stays that way. I hope your new system is problem free and hope you didn't incur any fines.
Sux cause it isn't that cheap since I have quite a few windows, doors, ect and you probably do as well. I have pets so I wasn't comfortable with upside down motion detectors and elected to monitor every entry location including windows. Adds up quick though installation is free, I'm cheap labor.
Hope you get your money back or some consideration. Thanks for the info and look forward to your review of Protection One should you want to provide one. I will definitely read it. Get one because I know the violation of being burglarized. You can't get your serenity back and I sleep with one eye open and a hair trigger. So does the wife. Separate bedrooms, I snore!