A lot of folks are probably confused and a bit uncertain as to what they may do. I mean, many people know that the backgrounds checks are required, because that's what gets talked about. And even if he did call DSP, he may not have given all of the facts (such as your CCW). Or, the person on the other end of the telephone may not know the law, or (more than likely) is uncomfortable blindly dispensing advice without being certain of the facts. As far as calling a business that stands to make or not make money as a result of their advice, well, just call the Miller brothers for their opinion on that one.